Please note: Jeans purchased online must be returned through the online channel using the PO Box number. Jeans purchased online cannot be returned to any of the Pop Up Shops.  

Where can I purchase the POCO By Pippa range?

POCO By Pippa jeans are available online on pocobypippa.com

What items are included in the POCO By Pippa collection?

There are over 13 core styles of jeans in a range of washes from straight to skinny leg and mid rise to high rise. Three different styles of trainers, jackets, t-shirts, shirts and sweatshirts also make up the POCO By Pippa collection.

What is the size range?

POCO jeans range in UK sizes 6-16.

What leg length do POCO jeans come in?

POCO jeans are available in a selected range of lengths. All styles come in regular leg, 29" inseam. 

Long Leg, 31" inseam is available in The Saturday Night and The Slimmer styles.

Short Leg, 27" inseam is available in The Leather Look, The Saturday Night and The Slimmer.  

What rises do POCO jeans come in?

High Rise: The All Star, The Pippa, The Slimmer High, The Tummy Tuck, The Jenny, The Boyf, The Button Crop, The City Crop and The Farrah
Mid Rise: The Slimmer, The Legs Eleven and The Leather Look
Low-Mid Rise: The Saturday Night
The Mama To Be and The Off Duty Mama To Be have an under-the-bump band and have a mid to high rise on the backside

What skinny leg jeans are in the collection?
The Slimmer
The Slimmer High
The Pippa
The Saturday Night
The Leather Look
The Mama To Be

What straight leg jeans are in the collection?
The Button Crop
The City Crop

Is there a mom jean/relaxed fit style in the collection?
Yes, The Jenny. These are high-waisted, with a tapered leg giving a slight relaxed fit. Available in blue and black washes, we like to roll the bottoms up once or twice for extra style points.

Are POCO jeans true to size?

All of our denims are a generous fit due to their high-performance stretch denim. For example, if you are between a UK size 10 and 12, we’d recommend taking a 10.

How do the sizes compare to high street sizing?

POCO jeans are similar to standard high street sizing. Our ‘Leather Look’ style is true to size, as these don’t have as much stretch as the other styles.

What sizes are The Sweatshirts available in?

The Sweatshirts and The Hoodies are currently available in sizes S-XL
The Boyf Sweatshirts are available in XS-XL

What sizes are The Bomber Jackets available in?"

The Bomber Jackets are available in sizes S-L

What sizes are the trainers available in?

The trainers are currently available in sizes EU 36/UK 3 to EU 41/8 UK.
They are true to size.

How often should I wash my POCOs?

Don't over wash your jeans. Denim should only be washed when necessary in a cool wash – it helps to retain the dyes in the denim and prevents fading. If needs be spot cleaning your POCOs with a toothbrush and damp cloth works perfectly. We recommend leaving to air-dry on a clothesline/clotheshorse. Never dry your denims on a radiator, this damages the elastane and causes marks.  

Where can I find your size guides and care instructions?

We have size guides (model’s sizes and height for reference) available on each product page. Be sure to always read the care label and washing instructions before washing your POCO item. Please note the care label washing temperature is the highest permitted temperature.

What is the band like on The Mama To Be jeans?

It's a cotton under the bump band that is extremely soft and comfortable.

Can I wear The Mama To Be jeans after giving birth, as well as throughout the whole pregnancy?

Absolutely. They are designed to be worn from the very beginning and after the birth. The stylish design and discreet stretchy band means they don't look like your typical maternity jeans. 

How much does delivery cost for orders within Republic of Ireland?

Delivery is €5.95 for orders within Republic of Ireland.

Do you offer international delivery?

Yes, we offer international delivery at an extra cost. UK: €15.00 Europe: €15.00   USA: €30.00 Middle East: €30.00 Far East: €35.00 Australia: €40.00.

What should I do if my order hasn't been delivered yet?

Please email us with your order reference number to hi@pocobypippa.com.

What is your Returns Policy for orders sent within Republic of Ireland?

If you want to return the items you must do so within 30 days from date of purchase. Items purchased more than 30 days ago can not be returned. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and labelling.

Will I have to pay additional fees on deliveries to the United Kingdom?

Yes, you may be required to pay additional fees or customs on orders to the United Kingdom. Your delivery agent will contact you  to inform you of this. You can find out more information here. Please note you may also be contacted by your delivery agent after you have received the package. POCO By Pippa is not liable for additional fees on orders.
How do I return a product to POCO By Pippa from the United Kingdom?
Please follow the steps outlined in our returns policy,  ensuring that you mark the items as a return of goods. Failure to do so may result in POCO By Pippa being unable to process your refund.

What is your International Returns Policy?

Please see our returns procedure here for International Returns.

How do I return something to you?

Online orders can only be returned through our online system and not via any of our pop-up stores. Please see the online returns process here

Can I return an item for an exchange instead of a refund?

Unfortunately, we currently do not offer an exchange facility. However, you can return your jeans for a refund and purchase another style or size. For more information on returns, see our returns policy here

How do POCO rewards work?

For all information on POCO Rewards please visit the Rewards page.  Please note points are only awarded to registered accounts. POCO By Pippa rewards are only redeemable on www.pocobypippa.com. They cannot be used in physical or virtual pop up stores. Rewards are not redeemable on reduced price items or in times of sale. Points will not be awarded during times of sale.